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Frequently Asked Questions
Last updated: November 4, 2025
I found an error in an article—how do I report it?
Thank you for helping us maintain accuracy. Please use the Product Support form on this page, including the exact page URL where you found the error. A short description and an optional screenshot are very helpful. Our editorial team triages reports and aims to correct factual errors within 24-48 hours.
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I’m not receiving the newsletter—what should I do?
First, please check your spam or promotions folder and add our email address (newsletter@techverifiers.com) to your contacts. If you still don’t receive it, you can try re-subscribing via the form on this page. If the problem persists, contact us via the Product Support form.
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How do I request a data correction or removal?
Under GDPR and CCPA, you have the right to request data correction or removal. Please submit your request through our Product Support form with the subject “Data Request”. For security, we will need to verify your identity before processing the request.
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I have a site/account issue (login, 2FA, etc.).
For common issues like login or cookie problems, please try clearing your browser cache first. If you have an account with us and are facing issues, please check our Help Center for troubleshooting guides. If you are still stuck, contact us via the Product Support form.
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How do you handle personal data in contact requests?
We take your privacy seriously. All data submitted through our contact forms is handled in accordance with our Privacy Policy. We use the information solely to respond to your inquiry and may retain it for quality assurance. We never sell your data to third parties.
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What are your support hours and response times?
Our official support hours are Monday to Friday, 9:00 AM – 5:00 PM (EST). We aim to respond to all Product Support inquiries within one business day. Sales inquiries are also typically answered within one business day.
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How do I submit my product for review?
To submit your product, please fill out the Sales Inquiry form on this page with your company details, product URL, and primary goals. You can also attach a brief presentation or RFP (PDF, ≤10MB). Our partnerships team typically replies within 1–2 business days to confirm receipt and outline next steps.
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What information do you need to evaluate our product?
For an initial evaluation, we require your company name, product URL, and contact information. For a full review, we typically need access to a trial or demo account, technical documentation, and pricing details. The more information you provide upfront, the faster the process.
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What’s the typical review timeline?
A standard review process takes 2-4 weeks from initial contact to publication. This includes qualification, hands-on testing, data analysis, and editorial review. The timeline can be accelerated if you provide comprehensive information and a dedicated contact person for our testing team.
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Where can I get your media kit or audience stats?
You can request our latest media kit, which includes detailed audience demographics and traffic statistics, by contacting our sales team through the form. We are happy to provide all necessary data for you to evaluate a partnership with us.
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Can we preview or fact-check our review before publication?
While we don’t allow partners to preview final scores or editorial opinions to maintain objectivity, we do have a mandatory fact-checking stage. Before publication, we will share the factual and technical parts of the review with you to ensure accuracy.
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Do you support co-research or sponsored reports?
Yes, we partner with companies on sponsored content and co-branded research reports. All sponsored content is clearly marked as “Sponsored”. Our standard product reviews and rankings are never influenced by commercial relationships.
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