Monday.com Project Management Review (2025)
Simple-to-use CRM and lead-tracker
Written and researched by:
Emily C.
Last updated: June 12, 2025
- AI-Powered Analysis
- Expert-Verified
- Data-Driven Insights
Our Expert Verdict on Monday.com
Monday.com provides a flexible and visually clear platform for managing projects across different industries. Its customisable boards, automation tools, and drag‑and‑drop interface make it easy for teams to plan, track, and deliver work efficiently.
The platform suits teams that value visual organisation. Users can switch between Kanban, Gantt, and calendar views to match their workflow preferences. It also integrates with popular tools such as Slack, Google Drive, and Microsoft Teams, helping reduce the need to switch between apps.
While Monday.com is intuitive, new users may face a mild learning curve when setting up advanced automations or complex dashboards. Larger teams might also find the pricing structure confusing, as costs vary by seat and feature tier.
Price
From $8/user/month
Free Trial
14 days
Integrations
100+ apps
Customer Service
24/7 live chat and email support
Setup Time
Less than 1 hour
Monday.com at a Glance
Overall
Ease
Clean, intuitive interface with color-coded boards and drag-and-drop functionality. Beginners can easily organize projects without prior training, while advanced users benefit from flexible dashboards.
Features
Comprehensive project management toolkit including timelines, Gantt charts, automation, dashboards, and integrations. Supports Agile, Scrum, and Waterfall methods with customizable templates.
Price
Offers great value for teams of all sizes, though pricing can become complex at higher tiers. Still, its balance of features, automation, and scalability makes it worth the cost.
Support
24/7 customer support, detailed help center, community forums, and Monday Academy for training. Response times are fast, and support is available in multiple languages.
I helped a client’s marketing team migrate their workflow to Monday.com, and within a week, productivity noticeably improved. The setup was fast, automations saved hours of manual updates, and the visual boards made project tracking effortless.
Reviewed By:
Emily C.
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- Pros
- Easy‑to‑use interface
- Wide range of templates
- Robust automation and integration capabilities
- Strong team collaboration features
- Cons
- Limited filtering options
- Pricing can be complex for growing teams
- Some features require setup time
Key Features & Functionality
Monday.com offers a structured yet flexible approach to project management. It supports visual planning, real-time collaboration, and automation tools that help teams manage tasks efficiently. Its design focuses on ease of use, scalability, and integration with a wide range of business applications.
1What Project Templates And Methodologies Does Monday.com Support?★ 9.9/10 • Outstanding
★ 9.9/10 • Outstanding
Monday.com provides a large library of customisable templates for different project types, including marketing campaigns, product development, and HR workflows. Each template includes pre-set columns, statuses, and automations that users can modify to match their processes.
Teams can apply Agile, Scrum, or Waterfall methodologies using boards that track sprints, backlogs, or milestones. The platform’s flexibility allows hybrid approaches, where teams mix visual Kanban boards with timeline or Gantt views.
Users can also create custom templates to standardise project structures across departments. This feature helps maintain consistency and reduces setup time for new projects. Templates can be shared across the organisation, ensuring that teams follow the same framework while still adapting to specific needs.
Performance Score
Outstanding
Compared to industry average:+2.0 points
2How Flexible and Scalable is Monday.com for Different Teams?★ 9.8/10 • Outstanding
★ 9.8/10 • Outstanding
Monday.com scales well from small teams to large enterprises. It supports multiple workspaces, allowing departments to manage separate projects while maintaining visibility under a single account.
The platform’s custom dashboards and automation tools adapt to various industries, from software development to construction and education. Users can adjust permissions, workflows, and board layouts to suit team size and project complexity.
Its pricing tiers accommodate different budgets, offering essential features for small teams and advanced analytics, security, and integrations for larger organisations. Because of its modular design, businesses can expand their use of Monday.com without migrating to a new system as they grow.
Performance Score
Outstanding
Compared to industry average:+2.1 points
3Is Monday.com Easy To Use With A Clear And Intuitive User Interface?★ 10/10 • Outstanding
★ 10/10 • Outstanding
Monday.com’s interface is highly visual and simple to navigate. Tasks appear as colour-coded items on boards, helping users see progress at a glance. Drag-and-drop functionality allows quick reorganisation of tasks or priorities.
New users can learn the basics quickly through built-in tutorials and tooltips. The layout uses clear labels, icons, and menus, reducing the need for extensive training.
The platform’s mobile and desktop apps maintain consistent design, allowing teams to update tasks or check progress from anywhere. This intuitive structure reduces errors and helps teams focus on work rather than learning the software.
Performance Score
Outstanding
Compared to industry average:+1.9 points
4How Well Does Monday.com Integrate With Other Tools And Apps?★ 10/10 • Outstanding
★ 10/10 • Outstanding
Monday.com integrates with over 80 third-party applications, including Slack, Google Workspace, Microsoft Teams, Zoom, and Dropbox. These integrations help teams connect communication, storage, and scheduling tools within one workspace.
Users can automate actions between platforms, such as creating tasks from emails or updating boards when files change. The platform’s API allows developers to build custom integrations for specific business systems.
Its Zapier support extends compatibility even further, linking Monday.com with thousands of external apps. This connectivity helps reduce manual data entry and keeps information synchronised across tools.
Performance Score
Outstanding
Compared to industry average:+2.0 points
5Is Monday.com Reliable For Reporting And Performance Analytics?★ 9.9/10 • Outstanding
★ 9.9/10 • Outstanding
Monday.com includes real-time dashboards that display project status, workload, and deadlines. Users can track progress through charts, graphs, and summary widgets that update automatically as tasks change.
The reporting tools allow managers to analyse team performance, identify delays, and forecast project timelines. Data can be filtered by user, project, or time period for detailed insights.
Custom reports can be exported in formats such as Excel or PDF for external review. The workload view helps balance assignments by showing how tasks are distributed across team members, reducing the risk of burnout or bottlenecks.
Performance Score
Outstanding
Compared to industry average:+1.7 points
6Is Monday.com Secure And Compliant With Data Protection Standards?★ 9.8/10 • Outstanding
★ 9.8/10 • Outstanding
Monday.com follows recognised data protection and privacy standards, including ISO/IEC 27001, GDPR, and SOC 2 Type II compliance. All user data is encrypted both in transit and at rest using modern encryption protocols.
The platform offers role-based access controls and two-factor authentication (2FA) to protect sensitive information. Administrators can manage permissions at the board or workspace level.
Data is stored on secure servers with regular backups and monitoring. Enterprise plans include advanced security features such as audit logs and single sign-on (SSO) for centralised account management.
Performance Score
Outstanding
Compared to industry average:+1.3 points
7How Good Is Monday.com’s Customer Support?★ 10/10 • Outstanding
★ 10/10 • Outstanding
Monday.com provides 24/7 customer support through email and live chat. Users can access a detailed knowledge base, community forums, and video tutorials for self-service help.
Response times are generally quick, and support staff are trained to assist with technical issues, billing, and onboarding. Higher-tier plans include dedicated account managers who provide personalised guidance and setup assistance.
The platform also hosts webinars and training sessions to help teams make the most of its features. Regular updates and user feedback channels show that the company maintains active engagement with its customers.
Performance Score
Outstanding
Compared to industry average:+2.2 points
8How Monday.com Project Management Compares To Other Tools?★ 9.9/10 • Outstanding
★ 9.9/10 • Outstanding
Compared to tools like Asana, Trello, and ClickUp, Monday.com stands out for its customisation options and visual dashboards. It offers more flexibility in workflow design than Trello and a simpler interface than some enterprise systems.
Its automation and integration features reduce repetitive work, while its scalability supports both small teams and large organisations. However, some users may find advanced features require higher-tier plans.
In terms of usability, Monday.com’s interface is easier to learn than most competitors. Its balance between simplicity and functionality makes it suitable for teams that want structure without heavy complexity.
Performance Score
Outstanding
Compared to industry average:+2.2 points
Overall Feature Score
This score represents the average of all individual feature ratings, providing a balanced measure of the software’s capabilities.
9.9
Final Verdict: Is Monday.com Worth It?
Monday.com is a top-tier choice for teams seeking an intuitive, customizable, and visual project management platform. It streamlines planning, tracking, and collaboration with color-coded boards, automation, and multiple views like Kanban and Gantt. While pricing can be complex for larger teams, its flexibility and ease of use make it ideal for both small businesses and enterprises.
With strong integrations, reliable analytics, and robust security, Monday.com helps teams stay aligned and efficient across all departments. If you want a tool that combines clarity, scalability, and simplicity, Monday.com is one of the best options available.
- Easy Setup & Use
- 14-Day Free Trial
- Flexible Pricing
- 100+ integrations
Frequently Asked Questions
What are the primary features of Monday.com for managing projects?
Monday.com includes tools for task tracking, timelines, Gantt charts, Kanban boards, and dashboards. Users can assign tasks, set deadlines, and monitor progress in real time. Custom fields, templates, and automation options help teams adapt the system to their specific project needs.
How does Monday.com facilitate team collaboration?
Teams can comment on tasks, mention colleagues, and share files directly within the platform. Shared documents and whiteboards allow users to plan and edit together. Although it lacks built-in live chat, its communication tools still support effective teamwork across departments and remote teams.
How user-friendly is Monday.com for new users without prior project management software experience?
The platform’s drag-and-drop design and visual layout make it easy to learn. New users can quickly set up projects using templates and guided walkthroughs. Its clear structure reduces the learning curve compared to more complex project management tools.
Can Monday.com be integrated with other tools and services commonly used in project management?
Yes. Monday.com connects with over 200 applications, including Slack, Google Drive, Microsoft Teams, and Outlook. These integrations allow users to link data, automate updates, and streamline workflows between multiple platforms.
Alternatives to Monday.com
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ClickUp
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Asana
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