ClickUp Project Management Software Review 2025
Simple-to-use CRM and lead-tracker
Written and researched by:
Emily C.
Last updated: June 12, 2025
- AI-Powered Analysis
- Expert-Verified
- Data-Driven Insights
Our Expert Verdict on ClickUp
ClickUp delivers a flexible project management platform that suits individuals, small teams, and large organisations. Its combination of task tracking, collaboration tools, and automation features helps teams manage projects efficiently without switching between multiple apps.
The software supports Kanban boards, Gantt charts, calendars, and dashboards, giving users varied ways to plan and monitor progress. Its real-time chat, whiteboards, and collaborative documents make teamwork smoother, especially for remote teams.
ClickUp’s AI assistant can summarise updates, generate tasks, and create templates, saving time for busy teams. However, frequent users may need to pay extra for extended AI use, which can increase costs.
Price
From $10/user/month
Free Trial
available
Integrations
1000+ apps
Customer Service
24/7 live chat, email, and help center support
Setup Time
1-2 hours
ClickUp at a Glance
Overall
Ease
Clean, modern interface with drag-and-drop views and customizable dashboards. Takes some time to master but offers powerful flexibility once learned.
Features
| Comprehensive toolkit covering Agile, Scrum, Kanban, and Waterfall. Includes Gantt charts, dashboards, whiteboards, and even built-in AI automation. |
Price
| Excellent value for money with generous free and affordable paid plans. Includes advanced tools like time tracking and automations at lower costs than competitors. |
Support
| Responsive live chat and email support. Extensive help center, community forums, and tutorials. Premium plans include dedicated success managers. |
I recently helped a remote agency transition from multiple task tools to ClickUp, and the change was incredible. Within days, their team consolidated communication, time tracking, and reporting into one workspace. The automations and dashboards gave them total visibility – they couldn’t imagine going back.
Reviewed By:
Emily C.
Sometimes you just need to see it to believe it
try ClickUp for free and experience true all-in-one project management.
- Pros
- Powerful all-in-one workspace
- Highly customizable
- Advanced reporting and automation
- Excellent integration ecosystem and value for money
- Cons
- Learning curve due to feature richness
- Performance may slow on large workspaces
- Some advanced tools and security settings locked behind higher tiers
Key Features & Functionality
ClickUp provides a wide range of tools that support structured project planning, flexible workflows, and strong collaboration. It enables teams to manage tasks, track progress, and measure outcomes while maintaining control over data security and integrations.
1What Project Templates And Methodologies Does ClickUp Support?★ 9.6/10 • Outstanding
★ 9.6/10 • Outstanding
ClickUp supports multiple project management methodologies such as Agile, Scrum, Kanban, and Waterfall. Teams can choose templates for sprints, product launches, or client projects.
Users can also create custom templates for recurring workflows, helping maintain consistency across projects. These templates can include task lists, dependencies, and automation rules.
ClickUp’s views – like List, Board, Gantt, and Calendar- allow teams to adapt the workspace to their preferred methodology. This flexibility helps both traditional and modern teams manage projects in a structured yet adaptable way.
Performance Score
Outstanding
Compared to industry average:+2.0 points
2How flexible and scalable is ClickUp for different teams?★ 9.5/10 • Outstanding
★ 9.5/10 • Outstanding
ClickUp scales well from small teams to large enterprises. It offers custom fields, permissions, and role-based access to match different organisational needs.
Smaller teams benefit from simple task lists and collaborative tools, while larger teams can use portfolios, goals, and advanced automation to manage complex workflows.
ClickUp’s pricing tiers – from the free plan to enterprise-level options – allow teams to expand features as they grow. This scalability makes it suitable for startups, agencies, and corporate departments seeking a unified project management platform.
Monday Sales CRM is known for its high degree of customisation. Users can tailor dashboards, boards, and workflows to fit specific sales processes and team structures. This flexibility supports various project management needs alongside customer relationship management.
The platform allows custom fields and templates that help standardise data capture and reporting. Users can switch between views like timeline or calendar to match work preferences and improve workload distribution.
Flexibility extends to integrations with other tools, enabling seamless data flow across different systems. This adaptability makes monday sales CRM suitable for small businesses and larger enterprises seeking a scalable sales platform.
Performance Score
Outstanding
Compared to industry average:+2.1 points
3Is ClickUp Easy To Use With A Clear And Intuitive User Interface?★ 9.3/10 • Excellent
★ 9.3/10 • Excellent
ClickUp’s interface is clean and modern, with a focus on customisable layouts and drag-and-drop functionality. Users can personalise dashboards, choose colour themes, and adjust views to simplify navigation.
While the platform offers many features, new users may face a learning curve. However, built-in tutorials, tooltips, and help articles make onboarding easier.
The desktop and web versions perform smoothly, though the mobile app can feel less intuitive. Overall, ClickUp maintains a balance between power and usability once users become familiar with its structure.
Performance Score
Outstanding
Compared to industry average:+1.9 points
4How Well Does ClickUp Integrate With Other Tools And Apps?★ 9.6/10 • Outstanding
★ 9.6/10 • Outstanding
ClickUp integrates with over 1,000 third-party applications, making it suitable for teams that rely on multiple tools. It connects directly with Slack, Google Drive, Dropbox, Zoom, and Jira, among others.
These integrations support file sharing, communication, and automation without switching between platforms. For example, users can attach documents from cloud storage or send task updates through Slack.
ClickUp also supports Zapier and API access, enabling custom workflows between ClickUp and other business systems. This connectivity helps teams maintain efficient, centralised project management.
Performance Score
Outstanding
Compared to industry average:+2.0 points
5Is ClickUp Reliable For Reporting And Performance Analytics?★ 9.5/10 • Outstanding
★ 9.5/10 • Outstanding
ClickUp includes dashboards and custom reports that track progress, workload, and productivity. Users can visualise data through charts, widgets, and time tracking reports.
Project managers can monitor key metrics such as task completion rates, time spent per task, and team capacity. This helps identify delays or bottlenecks early.
The reporting tools are adaptable, allowing users to filter data by team, project, or timeframe. While advanced analytics may require setup time, the system provides accurate insights for performance evaluation and forecasting.
Performance Score
Outstanding
Compared to industry average:+1.7 points
6Is ClickUp Secure And Compliant With Data Protection Standards?★ 9.4/10 • Excellent
★ 9.4/10 • Excellent
ClickUp uses AES-256 encryption for data storage and TLS 1.2 encryption for data transmission. These standards keep user information secure both in transit and at rest.
It complies with GDPR and SOC 2 requirements, ensuring privacy and data protection for users in regulated industries. Two-factor authentication and custom permissions add further control.
Enterprise users can access advanced security features such as single sign-on (SSO) and custom roles. ClickUp’s commitment to compliance and transparent data handling builds trust among its business clients.
Performance Score
Outstanding
Compared to industry average:+1.3 points
7How Good Is ClickUp’s Customer Support?★ 9.6/10 • Outstanding
★ 9.6/10 • Outstanding
ClickUp offers several support channels, including live chat, email, and a comprehensive help centre. Paid plans receive priority responses, and enterprise clients can access a dedicated success manager.
The help centre includes step-by-step guides, videos, and community forums. These resources help users troubleshoot issues independently.
Response times are generally quick, though support availability may vary by plan level. The platform’s regular updates and public roadmap also show that user feedback influences future improvements.
Performance Score
Outstanding
Compared to industry average:+2.2 points
8How ClickUp Project Management Compares To Other Tools?★ 9.5/10 • Outstanding
★ 9.5/10 • Outstanding
Compared to tools like Asana, Trello, or Monday.com, ClickUp stands out for its all-in-one approach. It combines task management, time tracking, and document collaboration in one workspace.
While Asana and Trello focus on simplicity, ClickUp provides deeper customisation and automation. However, this can make setup more complex for new users.
ClickUp’s pricing is competitive, offering strong value for teams that want flexibility without paying for separate tools. Its combination of scalability, integrations, and reporting makes it a practical choice for teams managing diverse projects.
Performance Score
Outstanding
Compared to industry average:+2.2 points
Overall Feature Score
This score represents the average of all individual feature ratings, providing a balanced measure of the software’s capabilities.
9.5
Final Verdict: Is ClickUp Worth It?
ClickUp is one of the most complete and versatile project management platforms available today. It’s ideal for teams that value customization, automation, and all-in-one collaboration.
With tools like Gantt charts, dashboards, whiteboards, time tracking, and AI-powered task creation, ClickUp streamlines every part of project management – from planning to delivery.
While the platform can feel overwhelming at first due to its wide range of features, the payoff is a powerful, unified workspace that replaces the need for multiple apps. Its affordability, scalability, and extensive integration options make it a top choice for teams of all sizes.
If you’re looking for a project management solution that combines depth, flexibility, and innovation, ClickUp is absolutely worth it.
- Easy Setup & Use
- Free Forever Plan
- Flexible Pricing
- All-in-One Platform
Frequently Asked Questions
What are the standout features of ClickUp for managing projects?
ClickUp includes tools such as Kanban boards, Gantt charts, calendars, and dashboards for tracking tasks and progress. Teams can also use whiteboards, mind maps, and real-time chat for collaboration.
Its AI assistant, ClickUp Brain, helps automate routine work, generate summaries, and create tasks from messages. These features make it suitable for teams using Agile or traditional project management methods.
How does ClickUp's pricing structure compare to other project management tools?
ClickUp offers a Free Forever plan for unlimited users with basic tools. Paid plans start at a relatively low monthly cost per user and scale with added features such as advanced reporting and automations.
Compared to competitors like Asana or monday.com, ClickUp’s plans generally provide more features at a lower price, though some advanced tools are limited to higher-tier plans.
What level of customer support does ClickUp offer to its users?
ClickUp provides email and chat support, along with a detailed help centre and community forums. Higher-tier plans include priority support and access to dedicated account managers.
The platform also offers tutorials, webinars, and guides to help users learn features and troubleshoot common issues.
How user-friendly is ClickUp for teams new to project management software?
ClickUp’s interface is clean and customisable, though it can feel complex at first due to its many features. New users can rely on templates and guided setup tools to get started quickly.
Once teams learn the layout, navigation becomes straightforward, and the platform’s flexibility allows them to tailor views and workflows to their preferences.
Alternatives to ClickUp
9.9
Monday.com
All-in-one customizable workflow platform
9.7
HubSpot
Unified platform for marketing, sales, and customer growth
9.3
Asana
Streamlined project management for cross-functional teams